Privacy Policy

Romicals Enterprise ("we," "us," "our") respects your privacy. This policy explains what information we collect and how we use it.

Information We Collect

When you interact with us — including via WhatsApp, phone, or in-person orders — we may collect: your name, phone number, and order and purchase details (products, quantities, delivery address where applicable).

How We Use Your Information

We use this information to process and fulfill your orders, communicate with you about your orders (confirmations, delivery updates), send occasional messages about stock availability or promotions where you have not opted out, and respond to inquiries you send us.

WhatsApp Communication

If you message us or receive messages from us via WhatsApp, your phone number and message content are processed in accordance with WhatsApp's own privacy policy, in addition to this one. You can opt out of promotional messages at any time by replying "STOP."

Data Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who help us operate our business (e.g., payment processing, delivery), solely for that purpose.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described above, or as required by law.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information.

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